Privacy Policy

Your privacy is critically important to us. At Deskmeister we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

If you have questions about deleting or correcting your personal data please contact our support team.

It is Deskmeister’s policy to respect your privacy regarding any information we may collect while operating our Websites and our Services.

Website Visitors

Like most website operators, Deskmeister collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Deskmeister’s purpose in collecting non-personally identifying information is to better understand how Deskmeister’s visitors use its website. From time to time, Deskmeister may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Deskmeister also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog. Deskmeister only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Deskmeister’s websites choose to interact with Deskmeister in ways that require Deskmeister to gather personally-identifying information. The amount and type of information that Deskmeister gathers depends on the nature of the interaction. For example, we ask visitors who send support requests to provide a username and email address. Those who engage in transactions with Deskmeister – by purchasing access to Deskmeister Service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Deskmeister collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Deskmeister. Deskmeister does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Protection of Certain Personally-Identifying Information

Deskmeister discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Deskmeister’s behalf or to provide services available at Deskmeister’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Deskmeister’s websites, you consent to the transfer of such information to them. Deskmeister will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Deskmeister discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Deskmeister believes in good faith that disclosure is reasonably necessary to protect the property or rights of Deskmeister, third parties or the public at large. If you are a registered user of a Deskmeister and have supplied your email address, Deskmeister may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Deskmeister and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Deskmeister takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Deskmeister uses cookies to help Deskmeister identify and track visitors, their usage of Deskmeister website, and their website access preferences. Deskmeister visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Deskmeister’s websites, with the drawback that certain features of Deskmeister’s websites may not function properly without the aid of cookies.

Social Plugins

Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice “Facebook Social Plugin”. For a full list of all social Plugins please see http://developers.facebook.com/plugins.

When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus we have no influence on the data gathered by the plugin and inform you according to our state of knowledge:

The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plugins transmits your IP-address to Facebook.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy: http://www.facebook.com/policy.php.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. Further you can block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker“.

Business Transfers

If Deskmeister, or substantially all of its assets, were acquired, or in the unlikely event that Deskmeister goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Deskmeister may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Deskmeister and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Deskmeister may change its Privacy Policy from time to time, and in Deskmeister’s sole discretion. Deskmeister encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last Update: June 11th 2013

Thanks to Thomas Schwenke for the Social Plugins paragraph

Thanks to Automattic.com for making this privacy policy available under a Creative Commons Sharealike license